Q.    Do you offer a warranty on your Luggage and products.
A.    Each piece of Coleman's luggage is accompanied by a limited manufacturer's warranty. The time period of the coverage varies from one to ten years, depending on the item.

Q.    How do I take care of my luggage?
A.    Polyester:   Polyester is a durable and resilient fabric. It has excellent abrasion resistance. For best results, clean the surface with mild soap and water and a soft rag. Do not saturate the fabric. For best results, clean the entire panel, not just the soiled area. After your fabric has been cleaned, spray it with Scotchguard. To restore its water, dirt and stain-resistant properties. Do not use these cleaners on leather trim.

Ballistic Nylon:   Ballistic nylon is treated with Teflon to repel water, dirt and stains, which makes cleaning your luggage easy. Clean with mild soap and water and a nylon-bristled brush. Do not saturate the fabric. For best results, clean the entire panel, not just the soiled area. Foaming upholstery cleaners made for wool-nylon blend fabrics also work well. After your fabric has been cleaned, spray it with Scotchguard.To restore its water, dirt and stain-resistant properties. Do not use these cleaners on leather trim.

Hardware:   Avoid oiling locks or hinges, since oil may leak in and stain case linings or clothing. If hardware should become scratched, rub lightly with fine steel wool and re-seal with lacquer or clear nail polish The cleaning products mentioned are available at leading grocery and chain stores nationwide. As always, when using any commercial cleaning product, follow the manufacturer's directions carefully.

Q.    What payment methods do you accept?
A.    We accept VISA, MASTERCARD, DISCOVER CARD, AMERICAN EXPRESS, AND PAYPAL as payment options on our web site. This ensures that no matter the customer, there will be no restrictions on receiving payment. All options are available. Please contact us if you have any other questions regarding payment.

Q.    How do you ship, and how much does it cost?
A.    Shipping cost depends on where you live and how many pieces you order and what type of shipping you prefer.
       We ship by  FEDEX  DHL  UPPS  your choice.

Q.    What are the different types of travelware?
A.    Carry-ons:   Carry-ons are small suitcases, sometimes called "under-seaters" because they are designed to fit underneath the seat on a plane. Carry-ons vary in size, but generally do not exceed 22" and are designed for short trips. Many feature inside and outside pockets, more than one packing compartment, and shoulder straps or handles.

Totes and Casual Bags:  Totes are casual, all-purpose bags which are smaller than carry-ons and come in a wide variety of shapes and sizes. Some totes are designed for travel and match a full line of luggage. The simplest totes look like open-top shopping bags made of fabric or leather. Other totes might feature zippered, waterproof pockets, expandable bottoms, and shoulder straps.

Garment Bags and Garment Carriers:   The basic idea of a garment bag is to permit travelers to pack their clothes on hangers. Garment bags are designed to hold two to four garments. Garment carriers are portable "closets" on hangers. Garment bags range in length from 40" for men's suits to 54" for women's dresses, and many can expand to 60" for evening clothes.

Toiletry/Utility Kits:   Available in a variety of sizes ranging from small cases for handbags to large traveling cases; they are made of leather, vinyl, or fabric with coated, water repellent linings, and have zipper or snap closures. These kits are mostly used to carry toiletry and or cosmetic items.